Frequently Asked Questions

Generally speaking, to be eligible to be characterized as a retiree eligible for a retiree badge and retiree shipping discounts, you must be at least age 55 with 5 years of permanent continuous service. You also must be eligible for rehire. For questions regarding rehire eligibility, contact your local HR representative.

FedEx retirees are eligible for a retiree badge, retiree shipping discounts and certain other discounts depending on operating company. Eligibility for retirement and retiree health plan benefits are separately determined as outlined in relevant sections of retirement.fedex.com.

FedEx does not have a mandatory retirement age.

You should follow your operating companies’ notification requirements, which are generally no less than two weeks prior to your retirement date. Consult your HR representative if you have questions.

There are several ways to learn more about the FedEx pension plan.

1. Review the Your Retirement Benefits book. Go to retirement.fedex.com and answer a few questions. From there, scroll down to the Helpful Documents section of the webpage and select Your Retirement Benefits book. You’ll need to log in and select Plan Communications.
2. Attend a retirement benefits course. Register for the FedEx Mid-Career Benefits Course or the Near Retirement Benefits Course at retirement.fedex.com/course-offerings/.
3. View your pension balance and run pension estimates. Go to retirement.fedex.com and answer the questions on the homepage. On your customized landing page, select "Manage Your Pension Benefits." This will redirect you to securely login to view your pension benefits and run pension estimates. If you have pension-specific questions, call the FedEx Retirement Service Center at 1.855.604.6221.

No, the FedEx pension plan is 100% funded by FedEx. The FedEx pension plans are closed to any employee hired or rehired on or after January 1, 2020.

Go to retirement.fedex.com and answer the questions on the homepage. On your customized landing page, select "Manage Your Pension Benefits." Then, log on securely to view your personal pension benefits. If you haven’t already, you will need to register for this site and create a unique username and login. If you need assistance, please contact the FedEx Retirement Service Center at 1.855.604.6221.

Generally, you may participate in the FedEx pension plan if your operating company sponsors a pension plan, you are in an eligible position and you were hired before January 1, 2020. Please review the Your Retirement Benefits book for details. You can access it on the FedEx intranet by using key word: YRB. Or it’s available here on your company’s Retirement Hub home page under “Helpful Documents.” You’ll need to log in and select Plan Communications.

Contact the FedEx Retirement Service Center at 1.855.604.6221, Monday through Friday, 8 a.m. to 6 p.m., CT.

You must be credited with at least 1,000 hours within a plan year (June 1 – May 31) to earn a compensation credit.

Credited service for the Pension Plan is tracked on a plan year basis, June 1 to May 31.

If you are an eligible participant, you receive a year of credited service each fiscal year you are credited with at least 1,000 hours. You may call the FedEx Retirement Service Center at 1.855.604.6221 or review the Your Retirement Benefits book to learn more about credited service. You can access it on the FedEx intranet by using key word: YRB. Or, it’s available here on your company’s Retirement Hub home page under “Helpful Documents.” You’ll need to log in and select Plan Communications.

You will be eligible to earn credited years of service only if your new operating company sponsors a pension plan and you will be working in an eligible position. If you have a question about your years of credited service, please call the FedEx Retirement Service Center at 1.855.604.6621 Monday through Friday, 8 a.m. to 6 p.m., CT.

No, there is no limit to years of credited service in the Portable Pension Account.

You generally earn 1% interest per quarter on your PPA benefit which adds up to 4% annually. Because you are earning interest on interest, this would amount to a little over 4% each year.

You’re vested in the pension plan after three years of vesting service.

You can start your vested PPA benefit at any time after you separate from all FedEx companies. However, if you are under age 55, you may be subject to a 10% excise tax if you take a lump sum and do not roll over the full amount. If you leave the company when you are 55 or older, the excise tax is not applicable. Please consult with a tax advisor for advice.

Yes, annuity payment options are available for the Portable Pension Account. Select “Project Your Income” from the homepage to log on securely to see your annuity options. You can also learn about annuities vs. lump sums by visiting your company’s Retirement Hub page. Select the Retire tab in the navigation bar at the top of the page, scroll down to the Retirement Benefits Offered by FedEx section, and select the drop-down tab "Payout Options."

Once your benefits have started, your payment option cannot be changed.

Generally, your first monthly pension plan benefit will be paid no sooner than one month following your date of retirement. If there are delays with the entry of your retirement date in the FedEx HR system or your elections are not authorized timely, the first benefit payment could be the second month following your retirement date. Contact the Retirement Service Center at 1.855.604.6221 to discuss when your first check will be available based on your specific scenario.

Yes, taxes apply. You’ll decide on the federal and, if applicable, state tax withholding when you make your pension benefit choices. Please consult with a tax advisor for advice.

Yes. If you are legally married at the time of your death, your surviving spouse is automatically your beneficiary.

The FedEx Retirement Service Center will provide your surviving spouse with a retirement kit at the appropriate time.

For additional details on survivor benefits, please contact the FedEx Retirement Service Center at 1.855.604.6221.

In the event that you die before you start to receive the Traditional Pension benefit, these benefits can be paid only to a spouse. If you don’t have a spouse, that benefit you earned is unpaid. On the other hand, if you are married and wish to designate someone other than a spouse as a beneficiary for your Portable Pension Account formula, your spouse must provide notarized consent that he or she agrees to waive their right to this benefit. In the event that you die before drawing this benefit and you have not made a beneficiary designation; your benefit will be payable to a legally married spouse. If you are not legally married, then your benefit will go to your estate. Go to retirement.fedex.com to check that you have designated a beneficiary and it is up to date.

Payments made to your spouse after your death will depend on which option you choose at retirement. You can research the options available to you in several ways. Call the Retirement Service Center at 1-855-604-6221. You can also select “Project Your Income” and run retirement calculations. This will allow you to see your pension amounts and will provide an explanation of the different pension payment options.

The form of payment you elect when you retire will determine if there will be any benefits payable to a beneficiary upon your death. If you have further questions, please contact the FedEx Retirement Service Center at 1.855.604.6221, Monday through Friday, 8 a.m. to 6 p.m., CT.

Yes. Early retirement is defined beginning from age 55 and prior to age 60*. For eligible employees, the Early Retirement Reduction Factor for the Traditional Pension Benefit (TPB) in the FedEx Corporation Employees’ Pension Plan is .0025% for each month you retire (i.e., start your benefit) prior to age 60. If you terminate from all FedEx companies and do not start your benefit until age 60 or later, your TPB will not have an early retirement reduction. Visit retirement.fedex.com to be directed to your operating company’s Retirement Hub page. From there, select “Manage My Pension Plan Benefits” where you can log on securely to run pension benefit estimates at any date or age.

*Note: If you have benefits accrued under different pension plan formulas, your normal retirement date will differ for certain portions of the benefit. Logon securely to retirement.fedex.com and then select Key Dates under Tools and Resources to see the normal retirement dates applicable to you.

It depends. If you terminate from all FedEx companies prior to age 55, you may start your vested benefits from the PPA. However, once you reach at least age 55, whenever you are ready to start your benefits, you must start the TPB and PPA benefits at the same time.

No, the Social Security Leveling Option does not provide any benefits following your death. If married, your spouse must consent to this option by completing a notarized waiver.

Go to retirement.fedex.com and answer the questions on the homepage. On your customized landing page, select "Manage Your Pension Benefits." There, you can update your pension beneficiaries. If you need assistance, call the FedEx Retirement Service Center at 1.855.604.6221.

Visit the Social Security Administration’s website at https://www.ssa.gov/.For more on Social Security, visit retirement.fedex.com to view the “Basics to Social Security” video or register to take the Vanguard course “Timeline to Retirement” course.

There are several ways to learn more about the FedEx 401(k) plan.

1. Go to the homepage of retirement.fedex.com and answer a few questions. From there, select the Save tab in the navigation bar at the top of the page.
2. Go directly to Vanguard’s website at Vanguard.com/retirementplans.
3. Attend a benefits course. Go to retirement.fedex.com/course-offerings/ to register for webinars hosted by FedEx as well as Vanguard for more information on the 401(k).
4. For personal benefit information, go to vanguard.com/retirementplans. You’ll need to register using your plan number. If you work at FedEx Office or Supply Chain, or are a Genco Infrastructure Solutions salaried team member, your plan number is 093285. If you work in Puerto Rico with Express, FedEx Freight or FTN Transport & Brokerage, your plan number is 093851. All other employees in the remaining FedEx companies will use one of the following the plan numbers: RSP I - 093111 or RSP II - 090381. If you have specific 401(k) questions, call Vanguard Participant Services at 1.800.523.1188, Monday – Friday, 7:30 a.m. – 8 p.m. CT.

Vanguard is the 401(k) plan administrator.

If you work at FedEx Office or FedEx Supply Chain, or are a Genco Infrastructure Solutions salaried team member, your plan number is 093285. If you are a Genco Infrastructure Solutions hourly employee, your plan number is 097572. If you work in Puerto Rico with Express, FedEx Freight or FTN Transport & Brokerage, your plan number is 093851. All other employees in the remaining FedEx companies will use one of the following the plan numbers: RSP I - 093111 or RSP II - 090381. If you were hired on or after January 1, 2022, your plan number is 090381.

If you have 401(k)-specific questions, call Vanguard Participant Services at 1.800.523.1188.

If you have 401(k)-specific questions, call Vanguard Participant Services at 1.800.523.1188, Monday – Friday, 7:30 a.m. – 8 p.m. CT.

You can manage your pay check deductions by logging into your Vanguard account at vanguard.com/retirementplans. At the bottom of the homepage, select “Manage My Money.” From the list of options, select “Change my paycheck deduction” to choose your Pre-tax (1-50%) and/or Catch up (1-30%) contributions.

For additional questions, call Vanguard Participant Services at 1.800.523.1188 for help. You can learn more about contribution rates by selecting the Save tab on this site and scrolling down to “Watch Your 401(k) Add Up.”

To be eligible, you must be age 50 or older, or attain age 50 by the end of the calendar year in which you elect to contribute. A separate Catch-up contribution election is required.

Log on to vanguard.com/retirementplans and from the menu in the top left hand corner, select “My Profile” and “Beneficiaries”.

You can roll over your 401(k) from a previous employer’s plan by logging into your account at vanguard.com/retirementplans, scrolling to the bottom of the screen, selecting “Manage My Money” and finally , “Roll over money into this plan.” For additional assistance, call Vanguard Participant Services at 1.800.523.1188. To learn more about what qualifies as a rollover, select the “Plan” tab on retirement.fedex.com, scroll to the “401(k) Plan” section, and select “Rollover Contributions.”

You can find more information on the Vanguard advice tools by logging onto your account at vanguard.com/retirementplans. Scroll to the bottom and click on “Get Advice”. You can also register for Vanguard courses for more information on specific topics such as saving, investing, or budgeting by going to https://retirement.fedex.com/course-offerings/.

You may no longer contribute to the plan after retiring; however, if your balance is more than $1,000, you may leave your account at Vanguard and manage your investment options and any withdrawals you’d like to make. There is a small quarterly administrative fee, which Vanguard will deduct from your account balance.

There is a 45-day waiting period after you terminate from all FedEx companies.

If your balance is more than $1,000, you may leave your account at Vanguard and manage your investment options and any withdrawals you’d like to make. There is a small quarterly administrative fee, which Vanguard will deduct from your account balance.

Yes, there is a small quarterly administrative fee, which will begin in the calendar quarter following your termination date with the company.

There are a variety of distribution options for the 401(k) plan.

• You may elect to receive a total lump sum or partial distribution(s) from your plan account at any time.
• You may receive your account balance in annual, semi-annual, quarterly, or monthly installments, to be paid over a period not to exceed your life expectancy. Once installments start, the amount of each payment is determined by dividing your account balance at the time of payment by the number of installments remaining to be paid.
• You may elect to receive distributions in any amount you wish, beginning and ending as you direct.
• If your account balance is $1,000 or less, it will be distributed as soon as administratively possible, after 45 days from your date of termination.

Some life insurance can be converted to an individual policy when you retire. To learn more, please reference the SPD (Your Employee Benefits book) available on the choosewell.fedex.com site or call Choose Well Care Connect at 1-833.FDX.WELL (1.833.339.9355).

Yes, you can continue with the same coverage that you have as an active employee for medical, dental and vision under COBRA legislation – generally, for a period not to exceed 18 months.

For questions about COBRA, call the COBRA Service Center at 1.877.292.6272 (toll-free).

Three months before your 65th birthday. Visit medicare.gov for details

Expect to receive information from Social Security a few months before your 65th birthday. Follow the instructions outlined in those materials to sign up for Medicare Part A and Part B. If you have questions about Medicare, you can call 1.844.364.7636. To request your Medicare part B form, email bas.transactions@fedex.com.

The COBRA packet typically arrives within 2 to 3 weeks from your date of termination. If you have not received your packet, for help enrolling over the phone, or for any other COBRA questions please call the COBRA Service Center (1-877-292-6272).