Frequently Asked Questions

Generally speaking, to be eligible to be shown in the HR system as a retiree eligible for a retiree badge and retiree shipping discounts, you must be at least age 55 with 5 years of permanent continuous service as of the date you terminate or retire. You also must be eligible for rehire.

FedEx retirees are eligible for a retiree badge and retiree shipping discounts. Eligibility for retirement benefits and retiree health plan benefits are separately determined as outlined in relevant sections of this website.

FedEx does not have a mandatory retirement age.

You should follow your operating companies’ notification requirements, which are generally no less than two weeks prior to your retirement date. Consult your HR representative if you have questions.

When you leave FedEx, you may have questions about your retirement benefits. Your specific benefits after leaving FedEx will depend on various factors, including your employment status, length of service, and the terms outlined in your FedEx benefits summary plan description. To help you navigate your benefits effectively, we have prepared a comprehensive guide that provides detailed information on what you can expect regarding your retirement benefits and other important considerations after leaving FedEx. For more information, download the FedEx Retirement Benefits Quick Reference Guide.

Visit the Social Security Administration’s website at https://www.ssa.gov/. Visit the Video Hub tab to view the “Basics to Social Security” video or register for the Vanguard course “Timeline to Retirement” course.

There are several ways to learn more about the FedEx 401(k) plan.

1. Go to the homepage of retirement.fedex.com and answer a few questions. From there, select the Save tab in the navigation bar at the top of the page.
2. Go directly to Vanguard’s website at Vanguard.com/retirementplans.
3. Attend a benefits course. Go to retirement.fedex.com/course-offerings/ to register for webinars hosted by FedEx as well as Vanguard for more information on the 401(k).
4. For personal benefit information, go to vanguard.com/retirementplans. You’ll need to register using your plan number. If you work at FedEx Office or Supply Chain, or are a Genco Infrastructure Solutions salaried team member, your plan number is 093285. If you work in Puerto Rico with Express, FedEx Freight or FTN Transport & Brokerage, your plan number is 093851. All other employees in the remaining FedEx companies will use one of the following the plan numbers: RSP I - 093111 or RSP II - 090381. If you have specific 401(k) questions, call Vanguard Participant Services at 1.800.523.1188, Monday – Friday, 7:30 a.m. – 8 p.m. CT.
5. Go to the Benefits and SAVE tabs in the top navigation.
6. Go to the Course Offerings tab to register for a FedEx RSP benefits or Vanguard course.
7. Go directly to Vanguard’s website at vanguard.com/retirementplans.
8. Go the Video Hub tab, select among an array of 401(k) specific videos.
9. For personal benefit information, go to vanguard.com/retirementplans. You’ll need to register using your plan number. If you work at FedEx Office or Supply Chain, or are a Genco Infrastructure Solutions salaried team member, your plan number is 093285. If you are a Genco Infrastructure Solutions hourly employee, your plan number is 097572. If you work in Puerto Rico with Express, FedEx Freight or FTN Transport & Brokerage, your plan number is 093851. All other employees in the remaining FedEx companies will use one of the following the plan numbers: RSP I - 093111 or RSP II - 090381. If you have specific 401(k) questions, call Vanguard Participant Services at 1.800.523.1188, Monday – Friday, 7:30 a.m. – 8 p.m. CT.

Vanguard is the 401(k) plan administrator.

If you work at FedEx Office or FedEx Supply Chain, or are a Genco Infrastructure Solutions salaried team member, your plan number is 093285. If you are a Genco Infrastructure Solutions hourly employee, your plan number is 097572. If you work in Puerto Rico with Express, FedEx Freight or FTN Transport & Brokerage, your plan number is 093851. All other employees in the remaining FedEx companies will use one of the following the plan numbers: RSP I - 093111 or RSP II - 090381. If you were hired on or after January 1, 2020, your plan number is 090381.

If you have 401(k)-specific questions, call Vanguard Participant Services at 1.800.523.1188.

If you have 401(k)-specific questions, call Vanguard Participant Services at 1.800.523.1188, Monday – Friday, 7:30 a.m. – 8 p.m. CT.

While on this site, click on "Manage Your 401(k) or Retirement Savings Plan Benefits" icon on your customized landing to log on securely to your Vanguard account at vanguard.com/retirementplans. At the bottom of the homepage, select "Manage My Money." From the list of options, select "Change my paycheck deduction" to choose your Pre-tax (1-50%) and/or Catch up (1-30%) contributions.

For additional questions, call Vanguard Participant Services at 1.800.523.1188 for help. You can learn more about contribution rates by selecting the Benefits tab and navigating to the 401(k) section.

To be eligible, you must be age 50 or older, or attain age 50 by the end of the calendar year in which you elect to contribute. A separate Catch-up contribution election is required and you may start contributions at any point in the calendar year in which you turn 50.

While on this site, click on "Manage Your 401(k) or Retirement Savings Plan Benefits" icon on your customized landing to log on securely to your Vanguard account at vanguard.com/retirementplans. Go to the menu in the top left-hand corner, select "My Profile" and "Beneficiaries".

You can roll over your 401(k) from a previous employer’s plan by logging into your account at vanguard.com/retirementplans, scrolling to the bottom of the screen, selecting "Manage My Money" and finally , "Roll over money into this plan." For additional assistance, call Vanguard Participant Services at 1.800.523.1188. To learn more about what qualifies as a rollover, select the "Plan" tab on this site, scroll to the "401(k) Plan" section, and select "Rollover Contributions."

You can find more information on the Vanguard advice tools by logging onto your account at vanguard.com/retirementplans. Scroll to the bottom and click on "Get Advice". You can also register for Vanguard courses for more information on specific topics such as saving, investing, or budgeting by selecting the Course Offerings tab in the top navigation.

You may no longer contribute to the plan after retiring; however, if your balance is more than $1,000, you may leave your account at Vanguard and manage your investment options and any withdrawals you’d like to make. There is a small quarterly administrative fee, which Vanguard will deduct from your account balance.

There is a 30-day waiting period after you terminate from all FedEx companies.

If your balance is more than $1,000, you may leave your account at Vanguard and manage your investment options and any withdrawals you’d like to make. There is a small quarterly administrative fee, which Vanguard will deduct from your account balance.

Yes, there is a small quarterly administrative fee, which will begin in the calendar quarter following your termination date with the company.

There are a variety of distribution options for the 401(k) plan.

• You may elect to receive a total lump sum or partial distribution(s) from your plan account.
• You may receive your account balance in annual, semi-annual, quarterly, or monthly installments, to be paid over a period not to exceed your life expectancy. Once installments start, the amount of each payment is determined by dividing your account balance at the time of payment by the number of installments remaining to be paid.
• You may elect to receive distributions in any amount you wish, beginning and ending as you direct.
• If your account balance is 7,000 or less and you take no action after you leave FedEx, your account will be rolled over to an IRA at Retirement Clearinghouse. It will then be linked up and moved to your new employer plan if your new employer participates in the Retirement Clearinghouse service. You will receive information about this potential rollover after you terminate employment with FedEx.

You can make after-tax Roth contributions to your 401(k) plan, providing a tax-efficient way to build your retirement nest egg. Your contributions are taxed as ordinary income before reaching your account, and the earnings will grow tax-free. This opens up the potential for tax-free income in retirement, as long as you meet two key conditions:

• You are at least age 59½ when you take the money out of your account.
• It’s been at least five years since you made your first Roth contribution.

Download the EXPLORE ROTH OPTIONS IN YOUR FEDEX RETIREMENT SAVINGS PLAN (RSP) INFOGRAPHIC on your overview page under Download official plan documents.

To learn about any life insurance which can be converted to an individual policy when you retire, please reference the SPD (Your Employee Benefits book) available on the choosewell.fedex.com site or call Choose Well Care Connect at 1-833.FDX.WELL (1.833.339.9355).

Yes, you can elect to continue the same coverage that you had as an active employee for medical, dental and vision under COBRA legislation – generally, for a period not to exceed 18 months. You will receive a COBRA enrollment packet after you terminate from FedEx which will provide the applicable premium rates.

For questions about COBRA, call the COBRA Service Center at 1.877.292.6272 (toll-free).

For questions about COBRA, call COBRA Service Center at 1.877.292.6272 or consult the Summary Plan Description (SPD) by visiting choosewell.fedex.com.

The COBRA packet typically arrives within 2 to 3 weeks from your date of termination. If you have not received your packet, for help enrolling over the phone, or for any other COBRA questions please call the COBRA Service Center at (1-877-292-6272).

Three months before your 65th birthday. Visit medicare.gov for details

Please send an email to idbadge@fedex.com. You may also call 1.901.434.3839.

To receive the replacement retiree ID badge, you will need to supply a nine-digit FedEx shipping account number along with your home mailing address. Please note that P.O. Box addresses cannot be used.

To apply for Medicare in a Special Enrollment Period, you must have or had group health plan coverage within the last 8 months through your or your spouse’s current employment. People with disabilities must have large group health plan coverage based on your, your spouse’s or a family member’s current employment.

This form is used for proof of group health care coverage based on current employment. This information is needed to process your Medicare enrollment application. The employer that provides the group health plan coverage completes the information about your health care coverage and dates of employment.

Follow these steps:

• Contact Choose Well Care Connect at 1.833.FDXWELL (339.9355) or at choosewell.fedex.com.
• You may make your request as early as three months prior to your retirement/termination from FedEx.
• FedEx has the required form on hand (CMS-L564E) so you do not need to provide the blank form.
• Include the following information in your email:
  • Your full name
  • Your Employee ID Number
  • If you need the form for you only or you and your spouse (if age 65 or older)
  • Either your full home mailing address, FedEx email address or personal email address for return of the completed form to you
    • Please double check any address you provide to ensure accurate delivery. The completed form includes sensitive data.
• Generally, allow for up to ten (10) business days, plus any mail time, for completion of your form.

If you return to any FedEx company during your retirement, you will have to suspend your RHPA. Once you return to retirement, your RHPA access will be reinstated.